Friday, March 11, 2005

did they see me coming?

i went mystery shopping last night. to a travel lodge. quite a fun way to earn some money but a little ridiculous too (since when does anyone else move the furniture in a hotel room to see if its been hoovered behind?)
i think i made a few schoolboy errors... bit too quick to answer some of the questions i'd been primed to expect and i made a really lame complaint

do you think the fact that there was a copy of their HQ's complaint handling criteria form in with breakfast was them letting me know i'd blown my cover?

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